Effective Date: October 01, 2023
Last Updated: September 30.2016
AI-Brain360 is a software business operated by Richard Lee Garcia Groups, LLC through its SystemsAutomation vertical.
This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit https://ai-brain360.com/, contact us, create an account, purchase a membership, or use our available AI tools and related services.
References to “AI-Brain360,” “we,” “us,” and “our” mean Richard Lee Garcia Groups, LLC operating AI-Brain360.
1. Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide
You may provide:
Your name, email address, business name, and contact details.
Account registration and profile information.
Billing details and subscription preferences.
Messages, support requests, and feedback.
Prompts, text, documents, files, and other content submitted to available AI tools.
Information you authorize us to receive through connected services.
Please provide only information needed for your intended task.
Information Collected Automatically
Our website and service providers may collect:
IP address and approximate location derived from it.
Browser, device, and operating system information.
Pages visited, referring pages, and interaction dates and times.
Account activity, feature usage, and error logs.
Cookie identifiers and similar technical information.
The specific technologies used are described in the Cookies section below.
Payment Information
Payments are handled through [insert payment processor names and links to their privacy notices].
We may receive transaction details, payment status, billing contact information, subscription status, and limited payment-method information. The payment processor handles full payment-card details rather than storing them.
2. How We Use Information
We use personal information to:
Operate the website and provide requested services.
Create and manage accounts and memberships.
Process payments and manage billing.
Process AI requests and return results.
Respond to inquiries and provide support.
Send account, security, billing, and service notices.
Understand usage and improve functionality.
Detect fraud, abuse, unauthorized access, and technical problems.
Maintain records and meet legal obligations.
Send marketing communications where permitted by law and according to your preferences.
AI inputs and outputs are subject to the additional disclosures below.
3. AI Inputs, Outputs, and Processing
When you use an AI feature, your prompts, uploaded materials, and related information may be transmitted to the technology providers needed to process your request.
Generated outputs may also contain personal information, including information supplied in your prompt.
Our AI services may depend on third-party software, licensed platforms, hosting providers, and AI model providers. Processing arrangements can differ between tools.
AI processing providers:
[Identify the providers used by each tool, or link to a maintained AI Provider and Data Handling page.]
Storage and retention of AI content:
[Explain whether prompts, uploads, and outputs are stored by AI-Brain360 and its providers, for how long, and what deletion controls are available.]
Model training and improvement:
[State explicitly whether AI-Brain360 or any provider uses inputs or outputs for model training or improvement. Describe applicable settings, exceptions, and opt-out options.]
Human access:
[Explain whether authorized staff or provider personnel may review content for support, security, abuse monitoring, or other disclosed purposes.]
Do not submit passwords, payment-card details, government identification numbers, patient records, or other sensitive or confidential information unless the particular service has been expressly approved for that purpose and appropriate arrangements are in place.
If you submit information about another person, you must have appropriate authority to do so. This responsibility does not limit our own obligations under applicable privacy laws.
4. Cookies and Similar Technologies
Cookies and similar technologies may be used to maintain sessions, remember preferences, support security, and measure website activity.
Technologies currently used:
[Identify active analytics, advertising, embedded-content, and cookie-management services, with links to their privacy notices. State if no optional tracking is used.]
Where required, we request consent before activating nonessential technologies. You may manage available preferences through [insert cookie-settings link or instructions].
You can also control cookies through your browser. Blocking essential cookies may affect login or other functionality.
Advertising and privacy signals:
[Confirm whether targeted advertising is used, whether disclosures constitute a “sale” or “sharing” under applicable law, and how legally required opt-outs and recognized browser signals are handled.]
5. When We Disclose Information
We may disclose relevant information in the following circumstances.
Service Providers
We use providers that help with hosting, AI processing, account management, payments, communications, support, analytics, and security.
Providers receive the information needed to perform their functions. Their role and obligations depend on the service and applicable agreements. Some providers, including payment processors, may also process information for their own disclosed purposes.
Connections You Authorize
If you connect an external application or request a transfer, relevant information may be shared with that service according to your instructions and permissions.
Legal and Security Purposes
We may disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect rights and safety, investigate abuse, or enforce agreements.
Business Transactions
Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
With Your Consent
We may disclose information for another purpose when you authorize it.
Sale, sharing, and advertising disclosure:
[Insert a verified statement about whether personal information is sold, shared for cross-context behavioral advertising, or used for targeted advertising. Do not publish an unverified “we do not sell” statement.]
6. Retention and Deletion
We retain information for the period needed to provide services and fulfill the purposes described in this policy, including applicable accounting, security, dispute-resolution, and legal requirements.
Retention schedule:
Account information: [insert period or criteria].
Billing and transaction records: [insert period].
Support communications: [insert period].
Website and security logs: [insert period].
AI prompts, uploads, and outputs: [insert period or reference the AI disclosures above].
Backup copies: [insert deletion cycle].
Closing an account does not necessarily remove records we must retain for legitimate legal or operational purposes. Where we retain information, access and use remain subject to applicable requirements.
Provider-held information may follow separate retention periods, which we should identify in the AI and provider disclosures.
7. Security
We use reasonable safeguards appropriate to the information we process and the services we provide.
No website, electronic transmission, or storage system can be guaranteed completely secure.
Please protect your account credentials and notify us promptly if you suspect unauthorized access. Do not send passwords or sensitive information in ordinary support messages.
8. Communications and Marketing
We may send messages necessary to administer your account, membership, payments, security, and service access.
Where permitted, we may also send promotional communications. You can unsubscribe using the link in a marketing email or contact us using the details below.
Unsubscribing from marketing does not prevent necessary account or service messages.
9. Your Privacy Choices and Rights
Depending on your location and the laws applicable to our processing, you may have rights to:
Access personal information.
Correct inaccurate information.
Request deletion.
Obtain a portable copy of information.
Withdraw consent where processing relies on consent.
Object to or restrict certain processing.
Opt out of certain sales, sharing, targeted advertising, or profiling.
Appeal a privacy-request decision.
Complain to an appropriate supervisory authority.
These rights may be subject to exceptions.
To submit a request, contact [insert privacy email address]. We may need to verify your identity or an authorized representative’s authority before responding. We will request only information reasonably needed for verification.
Where applicable, we will respond within the legally required period and explain available appeal procedures. We will not unlawfully discriminate against you for exercising privacy rights.
10. International Processing
We operate from the United States. Our providers may process information in the United States and other countries.
Privacy laws may differ between countries. Where applicable law requires safeguards for international transfers, we use the required mechanisms.
For services offered to individuals in jurisdictions requiring additional disclosures:
[Identify relevant processing locations, transfer safeguards, legal bases, and any required representative or privacy contact.]
11. Children’s Privacy
AI-Brain360 is intended for business and professional use by adults aged 18 or older.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
12. External Websites and Services
Our website may link to external websites, checkout pages, support systems, or applications.
Their privacy practices are governed by their own notices. Review those notices before providing information.
When a provider processes information on our behalf, our responsibilities under applicable law continue to apply.
13. Business and Team Accounts
If you use an account provided by your employer or another organization, its administrator may be able to manage your access and view certain account or usage information, depending on the service configuration.
[Specify the information administrators can access if team accounts are offered; remove this section otherwise.]
Where we process information solely on a business customer’s instructions, applicable service agreements or data-processing terms may govern that processing. We may direct related requests to the organization responsible for the information.
14. Changes to This Policy
We may update this policy to reflect changes in our services, providers, practices, or legal requirements.
We will update the “Last Updated” date when we make changes. Where required, we will provide additional notice or obtain consent before implementing relevant changes.
15. Contact Us
For privacy questions or requests, contact:
AI-Brain360
Privacy email: aibrain@inbox360.email