Get Help. Keep Your Work Moving.
Have a question about your account, membership, or an AI tool? Need help with billing or a technical issue?
Contact AI-Brain360 Support with the details below so we can understand your request and help you take the next step.
Submit a Support Request → ai-brain360@inbox360.email
How Can We Help?
Account and Login
Request help with:
Trouble signing in.
Password-reset emails.
Account activation.
Updating your account information.
Access that does not match your purchased membership.
For password resets, use the Forgot Password option on your login page, if available. Check your spam or junk folder if the reset email does not arrive.
Membership and Billing
Contact us about:
Your membership or included features.
Subscription status and renewal dates.
Plan changes.
Duplicate or incorrect charges.
Cancellation and refund requests.
Refund eligibility is explained in our Refund Policy.
AI Tools and Technical Issues
Report problems such as:
A tool failing to load.
An error during processing.
Missing results.
File-upload difficulties.
Usage allowances that appear incorrect.
Available tools and capabilities depend on your membership. Include the name of the affected tool when contacting us.
Getting Started
If you are unsure where to begin, tell us what you want to accomplish and which tools you can access. We can help clarify available functionality and basic usage.
Send Us the Details
To help us investigate, include:
Your name and account email.
A short description of the question or issue.
The affected tool or page.
The exact error message, if any.
When the issue occurred, including your time zone.
Your browser and device.
Steps you have already tried.
Your order reference, if the request involves billing.
Screenshots can help. Please remove private or confidential information before attaching them.
Never send your password, full payment card number, API secret, patient information, or other sensitive data in a support request.
Submit a Support Request →
A Few Quick Checks
Before reporting a technical issue, you can try:
Refreshing the page.
Confirming that your internet connection is working.
Signing out and signing back in, if possible.
Checking your membership status and available usage allowance.
Trying an updated browser or a private browsing window.
Avoid repeatedly submitting a paid processing request if you are unsure whether the earlier attempt completed. Contact support so we can investigate.
These checks are optional and do not affect your eligibility to request a refund under our Refund Policy.
Billing, Cancellation, and Refunds
Cancel Future Renewals
Use the cancellation option in your account’s billing area, where available.
If you cannot access that option, contact support and clearly state that you want to cancel future renewals. Include your account email and order reference.
Cancellation stops future billing. Refunds are handled separately under our Refund Policy.
Request a Refund
Use the subject line “AI-Brain360 Refund Request” and include your purchase date, account email, and transaction reference.
For eligibility and processing details, review our Refund Policy.
Report a Billing Error
If you believe you were charged incorrectly, send the transaction date, amount, and reference number. Do not send full payment credentials.
What to Expect
We review requests and respond through the contact details you provide. Depending on the issue, we may ask for clarification or additional technical information.
Some problems require investigation by a software or AI provider. In that case, resolution may depend on that provider’s response.
Support hours: Central Time
Typical initial response time: less than 24 hours
Initial response times are estimates, not guaranteed resolution times.
Support Scope
We provide assistance with AI-Brain360 account access, membership questions, billing, available features, and technical issues.
Custom implementation, advanced workflow design, third-party application configuration, and individual training may require a separate service arrangement.
AI-generated results can vary. We can help investigate technical problems, but you remain responsible for reviewing outputs before using or publishing them.
Privacy and Account Security
Privacy Requests
For questions about personal information, access, correction, or deletion, use the contact method listed in our Privacy Policy.
Suspected Unauthorized Access
If you suspect someone has accessed your account, reset your password where possible and contact support promptly.
Use the subject line “Account Security Concern.” Describe what you noticed without including passwords or sensitive credentials.
Contact AI-Brain360 Support
Support Form:
Support Email: ai-brain360@inbox360.email
For billing requests, please use the email associated with your purchase whenever possible.
Contact Support → ai-brain360@inbox360.email
AI-Brain360 is a software business operated by Richard Lee Garcia Groups, LLC through its SystemsAutomation vertical.